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Avoiding a scam locksmith service

What to look for in your locksmith.


While living in a large city like Townsville has its perks, one of the services that needs to be available around the clock is that of reliable locksmith and security. Losing your keys or finding yourself locked out is something that’s never planned. Most people, in this day and age, would immediately react by pulling out their smartphones and searching for the nearest emergency locksmith. It’s easy to find a number to call in a pinch but there’s a difference between a qualified licensed locksmith and the typical locksmith scams, which are becoming more common throughout more Queensland.

In the media recently, untrustworthy locksmith services have seen more exposure but it’s still very easy for these services to prey on unsuspecting clients. Some of them aren’t even local to the area. Thus, the following list comprises some quick tips to keep you aware of scam artists out there looking to take advantage of your home and family.

  • 1. Confirm their name and address- If you’ve pulled up the name of a locksmith company and their address details aren’t displayed on any of their pages, then move on. This is typically one of the first signs that can indicate that this may be an illegitimate company. If you want to be really sure, check the location of the business using your Maps application on your smartphone. If the address appears to be a vacated warehouse or an open lot, there is a good chance that this is a fraudulent service.


  • 2. Get a price first- If you find yourself locked out of your car or lost the key to your home’s front door, a qualified locksmith should be able to provide you with a certain solution on the spot. As such, they should be capable of providing you with a quote over the phone once they know your circumstances. It’s really quite simple: any reputable locksmith can easily prove their experience and service capability over the phone with an accurate estimate over the phone. If you find that they are being evasive or unable to provide you with a set dollar value, there is a chance you are dealing with an unreliable technician. On the other hand, if you’re quoted a ridiculously expensive price (or extremely low!), it’s always good to call a few other of their competing businesses to see whether they are also competitively priced.


  • 3. Enquire about the technician- If you’re speaking to a locksmith, always ask for the name of the technician that will be providing to assistance. It’s a simple request. If they are unable to give you the technician’s name than it may be worth reconsidering their company. Even after the technician arrives, be sure to ask for their identification before any work is performed, it’s always a good sign when they pull up in a vehicle with some sort of branding adorned on the flanks.


  • 4. Check the website- Another way to spotting a fraud locksmith is by simply checking out their websites. If the website is too basic, with little or no details, it’s probably worth avoiding. There’s no harm in searching the website for more contact information, it may take a few more seconds but it is definitely worth it.

If you’re still unsure about whether or not they are a legitimate company, it would be best to probably pick a company that you’re sure about. Keep in mind that while you may save a few dollars with an unlicensed locksmith, you’re putting the security of your home, car and family in jeopardy. Always use a local locksmith in Townsville.

We service areas of Townsville including: